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Payment Methods at LWS
At LWS, you can pay for your services (hosting, domain names, servers, etc.) by choosing from several payment methods to suit your needs.
Please note that cheques are no longer accepted since 2023: any cheque received will be automatically destroyed.
Available Payment Methods
Credit Card
Visa, Mastercard, Electron... via Banque Populaire for most clients, Stripe for non-eligible countries, or PayPal Card.
PayPal
Allows a secure one-time payment or activation of auto-renewal by subscription.
SEPA Direct Debit
Available to clients in France, Belgium, and Luxembourg; requires SMS verification and uploading your bank details (RIB).
Bancontact
Exclusive for Belgian residents, with automatic redirection to Stripe to complete the payment.
Bank Transfer
Reserved for orders over €1000 excl. VAT; contact our sales team for more information.
Prepaid Account
Acts as a permanent cash reserve, allowing you to pay in one click and benefit from loyalty bonuses (1 point = 1€).
Details and Benefits of the LWS Prepaid Account
The LWS prepaid account makes it easy to pay for your orders and lets you benefit from loyalty rewards.
Benefits of the Prepaid Account
- Exceptional bonuses: By crediting your account, you earn extra points (credit €100 to get €102)
- Unlimited credit validity: Your cash reserve remains accessible with no expiration date.
- Fast payment: Use your prepaid account in one click when paying for your orders.
- Minimized bank fees: Especially advantageous if you make transfers from abroad.
- Traceability: All your transactions are archived and viewable in your client area.
How to Use Prepaid Credits
1. Credit your account: From your LWS Panel, click on your ID (e.g.: LWS-XXXXXX) then on Prepaid Account.
2. Order credit by selecting the desired amount.
3. Pay for your orders: If your balance is sufficient, the prepaid account payment option will appear when validating your order.
Examples of Purchases with the Prepaid Account
- Purchase and renewal of domain names
- Purchase and renewal of shared hosting plans
- Purchase and renewal of dedicated server plans
- Options for domains, hosting, servers, etc.
Personalized Customer Support 7/7
Our qualified technicians find solutions for you in 20 minutes. Contact them from our contact page.
Live Chat and Ticket Support
Security and Guarantees
Payment Security
All transactions are secured via Stripe, PayPal, and Banque Populaire depending on the payment method chosen.
No Storage of Sensitive Data
LWS does not store any payment methods on its servers, in compliance with PCI-DSS Level 1 standards.
Money-Back Guarantee
You benefit from a 30-day guarantee to request a refund in one click from your LWS Panel (excluding domains).
FAQ – Frequently Asked Questions
How do I manage auto-renewal? 
Enable or disable auto-renewal from your client area and choose the desired duration (for example, 1, 2, or 3 years) in just a few clicks.
What fees apply to international bank transfers?
Transfers made from abroad may incur bank fees, which are charged by your financial institution and remain your responsibility.
How do I use my prepaid account to pay for an order?
Make sure your prepaid account balance is equal to or greater than your purchase amount. The balance is credited excluding tax and can be used directly when validating your order.
How do you guarantee payment security?
All transactions are carried out via secure providers (Stripe, PayPal, Banque Populaire) and comply with PCI-DSS Level 1 standards. No sensitive data is stored on our servers.
What is your refund policy?
We offer a 30-day money-back guarantee, accessible in one click from your client area. Please note that domain names are non-refundable.
What should I do if I have a problem during payment?
If you encounter an issue, check our online support or contact our customer service for quick assistance.